Wedding and Social Event Sales Manager

Summary of Responsibilities:

Reporting to Director of Sales and working closely with Food & Beverage Manager, responsibilities and essential job functions include but are not limited to the following:

• Consistently offer professional, friendly and engaging service to the Revenue,
• Responsible for planning, promotion and managing all Wedding and Social events
• Receive and convert incoming inquiries to achieve targets and maximize revenue
• Seek opportunities to increase sales and conversions within the Team
• Manage an events schedule to maximize yield
• Focus on a consistently executed up-selling approach
• Be aware of trends and propose ideas to build the range and quality of Catering &Events, consistently wowing our guests with creative and innovative ideas
• Build strong relationships with customers and to fully understand their needs
• Arrange and carry out Hotel show rounds
• Ensure the complete administration and execution of all planned events to full satisfaction of client
• Maintain exceptional levels of guest service
• Ensure compliance of brand standards
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Participate in hotel promotional activities.

Qualifications:

• Experience in 4* / 5* hotel property
• Established Network of vendors and clients also exhibitor
• Previous experience in Wedding, Conference & Events with experience in the sales sector
• Good organizational and administration skills
• Positive attitude and good communication skills
• Commitment to delivering a high level of customer service
• Knowledge of the hotel property management systems
• Qualification, degree, or certification in a relevant field
• Proficiency in English is a must